Entries tagged 'dhl'

there is no company that inspires my hatred quite like dhl does. both ups and fedex are able to deliver packages to us on a regular basis. fedex has the occasional problem, but then at least leaves a delivery notice. dhl consistently fails to deliver packages, only bothers letting us know after a week or so of their failures, and then lies to us about the banker’s hours that their pick-up office keeps. they screwed up christmas in 2006, and things have not improved since then.

i’ve had to ask the most recent package sender to please re-send using a company who has delivering packages as a core competency. i don’t know what dhl actually does, but it does not appear to have much to do with delivering packages.

being a couple of procrastinators, there were a few gifts that celia and i left for the last minute, but thought we were still safe because amazon was offering next-day saturday delivery. unfortunately it went through dhl, which has not noticed that today was an important day for packages to get delivered.

in addition to totally failing to deliver packages to us even though we were home (twice in one day — there were two orders), their local office closed at noon, long before their local trucks stopped delivering. now they (claim that they) cannot call the delivery person to get them to actually try to deliver the package, and there is no place we can go and pick up the packages ourselves.

i was afraid this was going to get all fucked up when i saw that amazon had used dhl to ship these packages. i guess i should have been camped out in front of our building all day to tackle any dhl drivers that “attempted a delivery.”